Financial Hiring and Development Solutions

In an extremely competitive marketplace, maintaining the trust and loyalty of your customers is of the upmost importance. The people who represent your organization’s brand, services, and values make all the difference in your overall success.

PSI’s suite of assessment solutions helps you identify candidates who share your organization’s values and are equipped to thrive in today’s challenging and ever-changing environment.

Candidate Friendly Experience

Building and maintaining a positive relationship with your candidates is critical, because they are not just your candidates, they are also your customers. They want to feel the culture and care of your organization from the moment they express interest. To maintain that positive relationship and brand loyalty, we proactively monitor candidate feedback and adjust the process to ensure they find their experience using our tools to be fair, easy-to-use, and job relevant.

Mobile Friendly Process

We realize candidates today have plenty of options, and that includes what technology works best for them to complete your hiring process. Our tools have proven measurement equivalence across all device types to ensure an accurate assessment of your candidates regardless of whether they are using a computer or mobile device.

Develop Your Workforce

PSI’s solutions help you identify and leverage strengths, identify areas where additional support or attention might be helpful, and improve the productivity and engagement of your current workers. Our tools accurately evaluate an individual’s ability to perform effectively within their given role.

Solutions Across Multiple Industries



Financial Advisory

Professional Services

Call Centers


Empowering Success at first direct

First direct is widely recognized as the best bank for customer service, topping the Customer and Markets Authority customer service league tables in 2018. As a result, the business is in a period of growth and change, expanding into non-traditional markets and developing its digital capability.

When they approached PSI, first direct had a newly formed leadership team that needed to rapidly establish new and effective ways of leading and working together. It was vital for first direct to take all of their people with them on the change journey and operating with Emotional Intelligence (EI) was identified as critical to success.

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Guide to the Modern Employee

As expected, when a new generation replaces its predecessor, workplaces will change. As more millennials become leaders and managers in their organizations, we should expect a shift in values, motivators, and expectations. Be prepared to hire, manage, and collaborate with the modern employee using this guide.

Hire and Develop Your Leadership Team

Today, organizations must be agile to meet the changing demands of their industries and consumers. Do you have leaders in place who can adapt to market demands and lead change? Learn how our leadership solutions can help you identify, select, and develop your future and current leaders.

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Leverage the Latest in Emerging HR - Technology and Engaging Content

Discover valid, fair, and legally defensible assessment content for the entire employee lifecycle, so you can choose just the right assessment to select and develop talent.

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