Government Programmes

With rapidly changing technologies and regulations, government agencies face continuous challenges of finding the most secure and effective ways to measure ability, knowledge and competence, whilst improving test availability and candidate experience. A trusted partner to local and national governments implementing assessment programmes ranging from functional skills to aviation, PSI commits to meeting your specific needs, regardless of subject area, geography or mode of delivery.

With our highly specialised item types, proven secured delivery and extensive test centre network, PSI is perfectly placed to provide all aspects of your assessment programme.

Meeting Your Stringent Security Needs

For over 70 years, we have helped agencies comply with regulations and place security at the forefront of their assessment programmes. We offer a holistic approach to test and data security, from creation to delivery, and commit to the highest levels of compliance, so your exams are secure, fair, valid, and reliable.  By balancing the demands of a range of stakeholders, as well as the wider public, we enable government agencies to prove and ensure the integrity of their test programmes, and the validity of their results.

As a provider of choice to both UK government and US federal agencies, we maintain our security services to the most stringent international standards, including ISO27001 and GDPR compliance, to offer assurance and protect the availability and confidentiality of test and candidate data.

Whether agencies wish to deliver tests remotely, on-the-job, or in traditional centres, PSI understands the challenges of protecting the security of assessments whilst addressing candidates’ needs.

We Support You Every Step of the Way

Guided by our world-leading psychometrics team, our mission is to develop, support and continually strengthen your high-stakes testing programmes, and we value you as a true partner. Our extensive content library, consisting of hundreds of thousands of unique test items, proprietary exams, and content from the industry’s leading publishers, is accessible from a single, secure platform.

Our global test centre network present in 160 countries is staffed by professional proctors who have extensive training in the execution and management of high-stakes assessments and the protocols associated with each specific assessment programme. In order to streamline the experience for your candidates, our intuitive platform offers automated registration, self-scheduling tools, and real-time reporting.

Reach Your Candidates Securely Anywhere, Anytime

New and emerging technologies have revolutionised test delivery. While traditional test centre proctored exams were the norm, enhanced security in remotely delivered exams, as well as candidate attitudes toward anywhere, anytime testing, have reshaped the way organisations deliver high-stakes tests and certification.

A global leader in blended delivery options, PSI is at the forefront of this movement. Whether an agency is looking to deliver tests to candidates in test centres, on-the-job, or both, our multi-modal delivery model allows you to easily blend test centre delivery with PSI Bridge’s range of remote proctoring options, increasing candidate satisfaction, reducing time-to-market, and expanding global reach. Delivered from a single platform, this ‘mixed economy’ model is easy to scale, manage, and modify throughout the programme life-cycle, without sacrificing test integrity.

Leading Choice for Government Agencies

With over 13 million assessments delivered annually in 50+ languages throughout 160 countries, we are proud to be one of the largest assessment providers in the world.

In the UK, we have experience of administering computer-based testing for some of the most high-profile government programmes including the “Life in the UK” citizenship test for the Home Office and the Department for Education’s “Professional skills test” for prospective teachers.

We Support Your Candidates Every Step of the Way

We commit to addressing your needs, whilst increasing candidate satisfaction. As part of a full-service offering, we can handle all the related candidate activities before and during the test session via the candidate portal, including candidate identification, registration, bookings and payments, as well as the test delivery itself.

Where required, integration between test platforms and other online platforms, such as third-party bookings and payment systems, helps ensure a seamless experience for candidates from the initial contact through to test delivery and results.

And, equipped with the most responsive customer service in the industry with 24/7/365 support services through phone, live chat, or email, candidates have access to fast response times and quick issue resolution.