Proven Assessment Solutions You Can Trust

Throughout the education sector, the increasing adoption of assessment technology is having a dramatic impact. For public and commercial providers alike, the practical benefits of greater efficiency and enhanced integrity in the delivery of tests, combines with rapidly changing candidate expectations to present a compelling argument for the use of eAssessment.

PSI works within this sector, to plan, execute and support initiatives that realise the true potential of eAssessment and maximise the benefit for all users. Our full-service provision encompasses everything from test development and psychometrics, to multi-modal test delivery. including a range of remote proctoring options, to on-going programme management. With projects as diverse as English language testing, course entrance exams delivery and functional skills assessment, we are able to support programmes targeted both at internal use and those for commercial gain.

Higher Education

Test Security

Our holistic approach to test security involves identifying and mitigating security threats at all stages of the test cycle from development to delivery, data reporting and analysis. When delivering tests through any of our channels, we actively safeguard intellectual property and candidate data at every point of engagement, balancing the needs for each individual user’s access with the overriding need to secure and protect this most valuable of data.

PSI also has the capability to carry out forensic analysis of exam metadata on behalf of our customers to reveal outlier patterns of test-taking behaviour that may reveal improprieties in the aggregate or individual examination results.

Full Service Offering

PSI is a full-service assessment provider, offering a range of services that can be used individually, in combination or as a full-service, one-stop shop:

  • Test development and psychometrics
  • Content library
  • Global test centre network
  • Multi-modal delivery including remote proctoring
  • Cloud-based test platforms
  • Bookings and payments
  • Integration services
  • Implementation
  • Programme management
  • Candidate support

Multi-Modal Delivery

One the greatest benefits to partnering with PSI is our multi-modal approach. Our secure test centre network offers access to over 2,000 locations worldwide, enabling you to deliver high stakes exams in a regulated, quality-assured environment across the globe. This is complemented by our live or record & review remote proctoring options, including our patented testing kiosks, as well as the ability to deliver non-invigilated tests. Added to this, our event-based testing services and off-line/off-grid delivery capability mean that, whatever your needs for delivering exams, in your own national market or beyond, PSI is there to support you.

Proven Capability

PSI has successfully delivered programme after programme, resulting in an enviable track record that spans decades. Our case histories, client references and testimonials are both informative and reassuring. We are always willing to provide reference information to prospective customers that is relevant to the sector and programme required. We regularly present case studies alongside our current customers at major industry and special interest events across the world.

Complex Item Types

Organisations are increasingly extending the range of items types in their tests to enhance candidate engagement and improve test efficacy. Our item authoring capability offers powerful, intuitive authoring across a broad range of item types, some of which there have been developed specifically to me that particular client-sector needs. These include:

  • Multiple Choice
  • Multiple option multiple choice
  • Multiple choice with confidence
  • True/False
  • Information
  • Short answer
  • Fill in the blank
  • Essay
  • Drag and drop object
  • Drag and drop text
  • Hotspot
  • Advanced hotspot
  • Matching
  • Video (Reaction)
  • Object ordering
  • Audio capture
  • Grouped
  • Branch
  • In-application

Innovative Technology

Alongside our science-based approach to testing and our team of dedicated, enthusiastic and experienced people, our on-going focus on technical innovation is what marks PSI out from other providers. Our market leadership in critical areas such as performance-based and in-application testing, remote proctoring modalities, candidate identification/validation and test security innovation is a clear demonstration of this commitment.

We develop and leverage appropriate technologies to make our test solutions more accessible, more engaging, more reliable and secure.

Platform as a Service

Our cloud-based test platform, ATLAS Cloud, is available on a platform as a service (PaaS) model, giving you an integrated solution covering the whole test development and delivery lifecycle. It provides extensive capabilities for formative and diagnostic testing, exam preparation and high stakes summative exam delivery all within a multi-tenanted environment that allows for rapid deployment with simple localisation to individual market needs including, of course, delivery language.

A single portal gives you role-based access to:

  • Item banking and authoring
  • Test development
  • Test delivery and scoring
  • Test centre and proctor administration
  • Programme and certification management
  • Reporting and analysis

Cloud Solution

Every day, tens of thousands of candidates, irrespective of their language or location, complete their exams using our cloud-based test platform.

This model of delivery brings considerable benefits to all stakeholders. Candidates are able to access tests anywhere/any time, whether through our secure test centres, testing kiosks or, where appropriate, BYOD (bring your own device) across a range of operating environments. Test delivery does not require any installed software making implementation simpler, quicker and more robust. Test sponsors can modify test content in real-time and deploy updates immediately. Programme managers can access data and reports that are current and accurate, for any candidates, location or the global population.

Industry Expertise

With a proud history stretching back over 70 years, PSI has unrivalled experience and expertise in bringing world-class psychometric and test development services to certification, qualification, talent measurement and other high-stakes testing programmes. Our psychologists have deep domain expertise across many disciplines, and actively participate in planning and management activities to ensure every programme’s success. Our psychometricians are acknowledged thought-leaders and active participants and contributors in the assessment industry, via conference speeches, published books and articles.

Content Library

PSI’s content library comprises 1,000s of proprietary exams and 100,000s of unique test items built up over many decades. Our rigorous, science-based approach to test development means that this library is the result of the systematic collection, analysis, and interpretation of all the information required to make a valid interpretation of a candidate’s knowledge and skills.

As a test developer and publisher of around 2,000 credentialing and licencing examinations, PSI possesses a unique resource to meet the needs of professional organisations, public sector sponsors and educational users.

Customer Services

Our candidate service centres give test takers direct telephone access to a candidate service representative around the globe (toll-free in many of our principal markets). Our customer service is the most responsive in the industry with 24/7/365 ‘follow-the-sun’ support services through phone, live chat or email, offering faster response times and quicker issue resolution. Candidate service representatives assist with all candidate related queries, including registration and booking enquiries, test taking and technical issues across all our delivery modalities. There are also dedicated support services for test centre staff and programme administrators.

Providing the expertise, technology and services your institution needs to deliver a flawless testing experience.

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