PSI Services Partners with New York City Taxi and Limousine Commission to Administer License Exams in All Five Boroughs

PSI hosting and administering TLC Driver License Exam at secure test center facilities throughout New York City

March 12, 2020

Glendale, CA – PSI Services LLC (PSI), a leading provider of assessment content, cutting-edge technology, and talent consulting solutions, has recently helped The New York City Taxi and Limousine Commission (TLC) surpass 18,000 tests. PSI hosts and administers the TLC Driver License Exam at existing test center facilities in all five boroughs of New York City. The partnership began in January 2019.

Candidates interested in applying for a TLC Driver License must pass an exam that tests the applicant’s knowledge of TLC rules and regulations, New York City geography, and New York City’s Vision Zero Initiative. The TLC sought a vendor that could utilize its existing software to host and administer the Driver License Exam at secure, computer-based test center facilities in New York City. As a global provider of technology-first assessment content that blends science-based principles with innovative assessment technologies, PSI was uniquely positioned to partner with the TLC to deploy this examination.

“PSI offers the tools that allow governmental agencies to license tens of thousands of professionals each year. We have 13 test centers throughout New York City, with many open nights and weekends, giving candidates flexibility when scheduling their exam,” said Alon Schwartz, Senior Vice President of Licensure for PSI. “Working with the TLC was a natural partnership and we’re glad to have helped them grow this program.”

The TLC’s Driver License Exam consists of 80 multiple-choice questions drawn from a bank of available questions. Every test is unique because questions are randomized and answer choices are scrambled. Applicants have two hours to complete the exam, and they must obtain a grade of at least 70% to pass. Exams are offered in Arabic, Bengali, Chinese, English, Russian, Spanish, and Urdu, with additional languages being added soon.

“The Taxi and Limousine Commission is committed to fair and comprehensive testing. When the TLC started searching for a new e-testing vendor, our goal was to professionalize and standardize the exam experience for all of our applicants while making the exam more accessible to our diverse driver population,” said Katelin Billups, Director of Education for the Taxi and Limousine Commission.

PSI Services is a worldwide, industry-leading professional testing service provider for corporations, federal and state government agencies, professional associations, certifying bodies, and leading academic institutions. The combined expertise of PSI’s leadership in educational and industry-based testing and psychometric solutions has expanded PSI’s service offerings into multiple markets.

About PSI Services LLC

PSI Services LLC (PSI) is a global workforce solutions provider that designs robust solutions for our clients by blending best-in-class assessment content, leading-edge technology, and deep consulting expertise across the entire career life cycle. PSI has over 70 years of experience providing worldwide testing solutions to a wide variety of customers across public and private sector industries, ranging from small businesses to global enterprises, leading academic institutions, and government organizations. PSI offers a comprehensive solutions approach from test development to delivery and results processing, including pre-hire employment selection, managerial assessments, licensing and certification tests, distance learning testing, and other specialized services. Through our work with over 2,000 experts across 160 countries, PSI exists to empower people in their careers and drive organizational success.

Press Contact:

Claire McCue
PSI Services LLC