PSI Services Launches Free Tools to Help Navigate COVID-19 Outbreak

Emotional Intelligence program a vital workplace resource during crisis

April 14, 2020

Glendale, CA – To help leaders and their teams tap into and use Emotional Intelligence (EI) to cope and stay effective during the current Coronavirus crisis, PSI has launched a free online program.

The COVID-19 pandemic has presented us with challenges we’ve never experienced before. How we react during challenging times is largely determined by our Emotional Intelligence and how equipped we are to manage ourselves and our relationships with others. EI is an important inner reserve that we can all draw on for support and is a resource that’s proven to be both developable and sustainable over time.

“It’s heartening to see so many people around the world taking positive action, whether it be the exemplary work by those in healthcare, essential businesses keeping open to ensure our communities have food, supplies, and medical equipment, or companies offering creative ways to help and inspire others,” said Peter Celeste, President of Global Talent Management at PSI. “As a global family of business psychologists, it’s in our DNA to want to help. We believe we can do our small bit to support people by providing free access to our Emotional Intelligence program, supporting people in a simple yet practical way.”

In order to provide practical solutions for organizations and their employees right now, PSI is offering:

  • The EI Zone app – free access to download PSI’s app, full of information and activities designed to build EI.
  • Practical EI videos – short videos recorded by PSI’s Talent Management experts, with advice and tips to help you manage your emotional response to the crisis, and to keep yourself as well and effective as possible. Topics include an introduction to EI, maintaining focus, staying well, and remote team working.
  • Leadership Lounges – practical webinars for leaders. These sessions cover leading in a crisis, maintaining your own and your team’s well-being, and communicating in a virtual landscape.

All of these resources can be found here.

Jill Pennington, Consulting Director for PSI Talent Management, leads the team providing these resources. “Research proves that Emotional Intelligence (EI) is an invaluable resource during times of stress, challenge, and high uncertainty. High levels of EI have been shown to build resilience, enable high performance, and enhance well-being,” says Jill. “Emotional Intelligence is also strongly linked to flexible, agile leadership, as well as effective change management. We know that leadership climate, or how it feels to work for someone, is strongly linked to their EI – so now more than ever, a leader’s EI is paramount.”

This program will equip people with the tools they need to better manage themselves, other people, and their organization through the current crisis. It does this by supporting simple and actionable behavior change, such as checking in with your emotions and finding a healthy balance between meeting your own needs and the needs of those around you.

To support emotional well being for yourself and others, access PSI’s free EI program here:


About PSI Services

PSI Services LLC (PSI) is a global workforce solutions provider that designs robust solutions for clients by blending best-in-class assessment content, leading-edge technology, and deep consulting expertise across the entire career life cycle. PSI Talent Management helps organizations attract, recruit, develop, and retain talent globally.

Working in partnership with organizations, PSI’s science-based solutions create lasting and sustainable change. Highly engaging programs draw on a comprehensive suite of leading diagnostics and robust tools including personality, emotional intelligence, leadership climate, situational judgement tests, virtual assessment centers, and competency-based interviewing.

PSI Talent Management has offices across the EMEA, the Americas, and Asia-Pacific, and an extensive global partner network. It is a division of PSI Services LLC. With a 70-year track record, PSI delivers over 15 million assessments annually in over 50 languages and runs programs in 160 countries for the world’s leading organizations.  PSI is headquartered in Glendale, CA, USA.


Press Contacts

Claire McCue
PSI Services

Karolyn Andrews or Veronica Hannon
Transform Communications
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