PSI and the NBRC Provide Essential Access to Vital Respiratory Care Exams

April 22, 2020

Glendale, CA – Effective Monday, April 13th, approximately 70 PSI owned and operated testing sites across the United States were made available to support the critical demand for credentialed respiratory therapists from the National Board for Respiratory Care (NBRC) amid the global COVID-19 pandemic.

As public health concerns disrupt traditional testing channels, PSI’s sites strictly follow the health and safety and social distancing practices recommended by the CDC and local governments.

“The NBRC is focused on activating an expanded workforce of respiratory therapists to meet the current needs related to COVID-19 and the needs for years to come,” says Lori Tinkler, CEO of the NBRC. “Graduation season is upon us and we need to be able to have candidates take their credentialing examinations so they can get licensed and begin working to save and improve lives,” she adds. “We appreciate PSI working closely with us to ensure these critical members of the healthcare team can demonstrate their competency and get into the workforce.”

To ensure the safety of candidates and Test Center Administrators (TCAs), the following guidelines will be rigorously enforced:

  • High-touch areas throughout the sites will be sanitized after every use
  • TCAs will observe social distancing protocol during check-in and check-out process
  • Hand wipes and sanitizer will be available to candidates, staff, and TCAs
  • Candidates will be permitted to wear personally provided gloves and face masks in the waiting room and testing room during the examination (face masks must be removed during the check-in process)
  • Candidates are responsible for disposing of used face masks and gloves securely outside of the test center
  • Exams can be rescheduled for health-related issues without penalty

Exam integrity and candidate security are fundamental to the NBRC’s work as a frontline healthcare leader. Further, in response to an urgent need to certify more than 50 respiratory therapists in May, PSI will also set up a temporary testing site at the Intermountain Medical Center in Murray, Utah.

“Nothing is more important to PSI than the health and well-being of our customers, our teams, and the global community who relies on the solutions we provide,” says Steve Tapp, CEO of PSI. “As the Covid-19 crisis evolves, the industry-leading online proctoring technology we’ve pioneered ensures that vital healthcare professionals who are committed to maintaining and advancing their careers at this critical time can do so while keeping themselves safe.”

As a global leader in establishing and safeguarding excellence in respiratory care, the NBRC has also chosen to implement a live online proctoring delivery option for their high-volume examinations. The Therapist Multiple-Choice (TMC) and Clinical Simulation Examinations (CSE) will be made available to remote test takers by the end of April.

PSI’s industry-leading live online proctoring connects the test taker with a trained proctor who remotely monitors the exam in real-time. NBRC candidates can register for the remote exams on approximately April 30th and select the online proctoring option.

In extraordinary times that call for empathy, action, and a complete approach to crisis management, the NBRC and PSI are committed to providing the technology and support that make a difference.

Learn more about PSI’s online proctoring solutions.
Access PSI’s resources and updates related to COVID-19.


About PSI

PSI Services LLC (PSI) is a global workforce solutions provider that designs robust solutions for our clients by blending best-in-class assessment content, leading-edge technology, and deep consulting expertise across the entire career life cycle. PSI has over 70 years of experience providing worldwide testing solutions to a wide variety of customers across public and private sector industries, ranging from small businesses to global enterprises, leading academic institutions, and government organizations. For more information, visit

About NBRC

With the mission of promoting excellence in respiratory care by awarding credentials based on high competency standards, The National Board for Respiratory Care seeks to protect and enhance patient lives. Nearly 30,000 candidates test for NBRC credentials each year to demonstrate how excellence defines them across seven specific areas of respiratory care. The NBRC’s credentialing examinations rigorously assess the skills and strengths required for the highest quality respiratory patient care. For more information, visit

Press Contact:

Claire McCue
PSI Services LLC