Emotional Intelligence featured on BBC Radio

June 20, 2019

John Cooper, PSI’s Senior Vice President Advisory, joined Anna King on BBC Radio Gloucestershire to discuss Emotional Intelligence.

During the broadcast, John Cooper explained that Emotional Intelligence (EI) is “measurable, it is also developable and changeable, and it predicts performance and health”.

He continued saying that “if an emotionally intelligent leader connects with their workforce, the workforce will be 20% more engaged” which is directly related to productivity, morale and retention.

Listen to the full conversation here