Leadership Climate Indicator (LCI)

Creating a positive leadership climate is vital for employee and organisational performance. Using the Leadership Climate Indicator gives you crucial diagnostic information to inform strategic initiatives such as culture shifts, change management or other organisational development programmes.

Drawing upon our expertise as global leaders in applied Emotional Intelligence, the Leadership Climate Indicator (LCI) provides answers to two key questions: “how does it feel to work around here?” and “how does it feel to be led by you?”

Measuring and developing an organisation’s climate is invaluable, as positive workplace climates lead to higher performance, engagement and well-being. When leaders exhibit “thrive” behaviours, they generate a positive climate where people feel inspired, motivated and challenged to move out of their comfort zones and perform at their best.

The Leadership Climate Indicator (LCI) is a simple and efficient way to understand how the tone set by the organisation’s leaders is felt throughout the company and measure the impact that this is having on employees.


A 360 multi-rater version of the LCI is available

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Using the LCI can help you to:
  • Identify leadership behaviours that are either contributing to or hindering high performance
  • Cultivate a leadership climate that will create a culture of sustainable high performance
  • Provide leaders with feedback about the climate they create
  • Enable individual leaders and leadership teams to identify the impact they have on their employees)
  • Build openness and trust
  • Enhance employee engagement and trust
  • Enable targeted L&D and leadership development strategies
What is Leadership Climate and how do we measure it?

Leadership climate is the emotional tone set or climate created by leaders within the work environment. The Leadership Climate Indicator is completed by employees who assess the climate created by individual line managers, as well as the climate created by groups of leaders such as senior leadership teams. It provides a snapshot diagnosis of how the current leadership climate is perceived and experienced by employees.

The LCI model is unique in that it measures 12 aspects of leadership climate vital for employee and organisational performance. These are divided into:

  • six scales across two positive quadrants – Inspiring and Including
  • six scales across two negative quadrants – Controlling and Withdrawing

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The LCI is simple to use, providing you with:

  • Two separate user-friendly reports: the LCI Survey Individual Report showing individual leaders the climate they personally create, and the LCI Survey Group Report showing the climate created collectively by the leadership team
  • Benchmark comparisons against other leaders and organisations
  • Qualitative comments gathered from respondents
Need us to bring our EI expertise to your organisation? Development encompassing leadership climate.

Clients often come to us in a period of transition, growth or change. For example, our client First Direct had a newly formed leadership team that needed to rapidly establish new and effective ways of leading and working together. It was vital for first direct to take all of their people with them on the change journey. We created a bespoke team development programme which helped the leadership team improve relationships, particularly when dealing with challenging situations such as ambiguity, priority, tension and conflict.


“PSI created a safe environment where we could explore current ways of working. They encouraged us to challenge ourselves and each other to drive greater team collaboration and effectiveness and move forward in a very real and tangible way.”

Rachel McNee, Head of HR, first direct

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